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Glossary

Chat agent

An AI agent that converses over web chat, SMS, WhatsApp or social messages, trained on your own content.

Why it mattersIt answers instantly on the channels customers already use, at any hour.
In practice at aillmzOur mention tracking agent uses this: your key questions run across 5 models. Checks what AI assistants say about you, every day.Meet the mention tracking agent →
Related terms
Retrieval-augmented generation (RAG)GuardrailsEscalation (handoff)Orchestration
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Related guideAI for law firms: a practical guide
NewsletterAI automation, once a month.New use cases, prompts and guides. No spam.

Be the answer, not the footnote.

01A 30-minute call with the rainmindz team02A written agent blueprint within a week03No commitment until you approve it
Discovery call · 30 minVideo call with the rainmindz team
Pick a day · November
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